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Process Manager

Leclerc Biscuits Leclerc Ltée logo 2026-2-3
  • job type icon Full-Time
  • profile Continuous Improvement
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Leclerc is a family business with 120 years of experience, tradition and know-how passed down from people with heart. Thanks to our 1,900 employees in nine plants in Canada and the United States, we are constantly innovating to exceed the expectations of both small and large appetites.

Working at Leclerc means...

  • Working in a family business
  • Evolving in a clean, temperate environment with the latest technology
  • Starting a new job with paid and adapted training
  • Benefit from a complete benefits program (drug and dental insurance, 1 week of sick leave [conditions apply], telemedicine, group RRSP with employer participation and more)
  • Enjoy quality snacks (unlimited coffee, tea, cookies and bars)
  • Save on our delicious products and discover exclusive novelties
  • Take advantage of job security and opportunities for advancement within the company
  • Integrate a rich company culture (Christmas, birthday and maternity gifts, use of the Poka platform and more)

Position Summary

Reporting to the Plant Manager, the Process Improvement Manager executes process improvement projects and supports process leaders in advancing their various projects. He/she also supports operations and ensures that knowledge is recorded to improve the process knowledge of all professions.

**The position is intended to be a succession for operational management positions.

Starting salary of $71,287 per year.

Responsibilities

Coordination of improvement projects

  • Coordinates process improvement projects linked to the plant's strategic plan.
  • Support process leader specialists in project implementation.
  • Facilitates workshops using a DMAIC project management approach.
  • Manages changes brought about by new methods.

Operations support

  • Supports the implementation of new products.
  • Technical expert: Coach operations.
  • Ensures line departures.
  • Participates in various operational meetings.

Knowledge management

  • Manages process knowledge, ensuring its recording, dissemination and use.
  • Administers and uses POKA for instructions and troubleshooting guides.

Requirements

  • Bachelor's degree in food science/engineering, chemical engineering or combined equivalence with relevant experience.
  • Over 5 years' experience in a manufacturing environment.
  • Interest in and ability in management.
  • Relevant experience with various “Lean” approaches.
  • Communicates effectively in 2 languages: French and English (spoken and written).
  • Available to cover different shifts as needed.
  • Available for occasional travel.

Position Summary

Reporting to the Plant Manager, the Process Improvement Manager executes process improvement projects and supports process leaders in advancing their various projects. He/she also supports operations and ensures that knowledge is recorded to improve the process knowledge of all professions.

**The position is intended to be a succession for operational management positions.

Starting salary of $71,287 per year.

Responsibilities

Coordination of improvement projects

  • Coordinates process improvement projects linked to the plant's strategic plan.
  • Support process leader specialists in project implementation.
  • Facilitates workshops using a DMAIC project management approach.
  • Manages changes brought about by new methods.

Operations support

  • Supports the implementation of new products.
  • Technical expert: Coach operations.
  • Ensures line departures.
  • Participates in various operational meetings.

Knowledge management

  • Manages process knowledge, ensuring its recording, dissemination and use.
  • Administers and uses POKA for instructions and troubleshooting guides.

Requirements

  • Bachelor's degree in food science/engineering, chemical engineering or combined equivalence with relevant experience.
  • Over 5 years' experience in a manufacturing environment.
  • Interest in and ability in management.
  • Relevant experience with various “Lean” approaches.
  • Communicates effectively in 2 languages: French and English (spoken and written).
  • Available to cover different shifts as needed.
  • Available for occasional travel.
Hawkesbury, Ontario

HAWKESBURY

Workplace
Our Hawkesbury plant is just five minutes from downtown Hawkesbury and the Ottawa River—two big draws for our employees. The plant produces a variety of products, but it’s known locally for one thing: the delicious smell of chocolate chip cookies that has everyone in a swoon.
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